What is WebRTSI?
WebRTSI is a unique smart platform designed to enhance browsing experience & support on websites. We provide unique, real-time tools to help you significantly improve your business profits.
Is the WebRTSI Platform suitable for me?
WebRTSI is suitable for all types of sites, including small businesses, corporations, organizations, banks, etc. Our system is customizable so that we can include the appropriate features for the type of service, the nature of the business and the target audience.
How do I install WebRTSI on my website?
The installation is very easy to implement. Just drop one line of code in your website and you're good to go. The WebRTSI team provides full support for installing and embedding our script in a fast and secure manner.
Can I access the WebRTSI platform using my mobile device?
Sure! The interface is simple and user-friendly, and allows access from your computer or smartphone; all you need is a device with internet access.
Is the service suitable for my website?
Definitely. The platform is suitable for all types of technologies and frameworks, even the most advanced.
I don't have a technological background, is the system right for me?
Absolutely! The system is very easy to use and no prior technical knowledge is required. In addition, the WebRTSI team can provide, on-request, professional training on the platform. We are always available to answer questions or assist with any issues.
How long will the session records be stored?
Minimum 30 days with an option to unlimited time, as required by the customer.
What support do you offer if we have trouble operating the platform?
The WebRTSI team is always available to give technichal support. We offer several ways of communicating: email, chat and phone support.
How do I contact a website user?
Web users can be contacted via chat, voice call or video call. You can reach out to customers without any software download and no installation on either side.
Will the WebRTSI platform slow down my site?
No! The platform was developed by the best engineers in Israel and does not affect site operations.
Do I have to commit to a long service contract?
No. There is an option to use the service on a monthly or annual subscription, with the choice of canceling and discontinuing the service at any time. You may also be refunded according to our refund policy.
Can the platform save me on advertising costs?
Absolutely! When you run campaigns on Google Ads or Facebook Ads etc., billing is done on a per-click (PPC) basis. Many times the clicks you pay for are made by robotic software that scan the Internet for various reasons, or clicks made by competitors. This costs a fortune and does not bring any benefit whatsoever. You can now detect when this is happening, streamline your campaign and safeguard your advertising budget..
Can the cloud software support platform be used for training?
Yes, it can. Live screen sharing can be demonstrated to customers in virtual and operating instructions, with no need to download or install software. This saves time, money and manpower.
What is your refund policy?
You can cancel your subscription at any time and receive a refund under the cancellation policy. It is also possible to extend or refine the scope of service and pricing at any time.
How do ad blockers currently affect tracking and recordings?
These do not affect recordings at all, Your website is 100% tracked on all site entries and visits in real-time, and everything is recorded for monitoring and improvement purposes.
Is there a privacy concern for customers who give demo approval or take actions on their screen?
No. The system is well secured. The user must confirm your demo by allowing it. The user can also confirm that you will perform various actions for him, such as filling out forms, registering, purchasing and more. This can only be done on your website.
I want to purchase a WebRTSI subscription and I do not have a credit card, what can I do?
Purchase on this site is generally based on credit card payment, but we can accept payment in additional ways. For more information, please contact our customer service.